Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center built into your Control Panel. It features a huge knowledgebase with commonly asked questions and detailed help articles written by our knowledgeable client support team.

  • Top quality support service
  • Video Tutorials

  • For all of you who would like to discover how to tackle a typically encountered issue by watching a tutorial video clip, we have added a collection of video tutorials to our Control Panel. All the tutorial video clips are short and simple to comprehend. They offer visual demonstrations of different website administration techniques.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 tech support service and come with a sixty–minute ticket response time guarantee. Our qualified techs will be at your disposal 24/7 and will solve any issue that you could stumble upon within maximum one hour after the support ticket submission. In most instances, a response will be provided to you within 20 minutes.