Phone Support in Cloud Hosting
Our cloud hosting plans offer phone support 14 hrs a day even on public holidays, so if you don't have an account yet, you can call us and learn more about our solutions or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so you'll be able to contact the number which is closer to you. If you are an existing customer, we can assist you in a timely manner with any general and billing matters as well as with various technical issues so as to save you time and efforts - we are aware of the fact that sometimes it's much easier consult with a live person to get things done immediately. Of course, some problems cannot be taken care of over the phone, so if this is the case you will have to use our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you when you have any questions about the semi-dedicated server packages that we provide. Whether you'd like to know more about our plans, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more complex problems may require a support ticket in order to give time to our technical support crew to analyze, we're able to help you with many tech questions on the phone as well, saving you time and efforts. As we have data centers on three continents - in the USA, Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we also have a global number where you can reach us.