Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans we offer and you can add it either during the signup or anytime later using your billing CP. It includes sixty minutes of custom work on your server, so our administrators will be able to help you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work correctly, so you'll not need to waste time to figure out what's wrong because they can aid you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial in case you can't do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans and if you add it, our knowledgeable administrators will be able to help you with everything on your machine. Such as setting up any third-party software that you might want to use on the web server and troubleshooting any script that performs badly or doesn't run at all. Our upgrade includes sixty minutes of work and if a certain task isn't very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left in your billing CP and use them when you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support later, you can add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but just in case you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the very best feasible way.